To optimize the passenger experience, we
offer a suitable range of self-service equipment from check-in to boarding – while guaranteeing optimal operational conditions and security.
In addition to consulting services and self-service solutions for airports, EASIER offers a monitoring solution for operations management. The developed tools enable real-time tracking of equipment data and easy configuration of systems to optimize airport operations performance.
EASIER monitoring system
The EASIER Monitoring System (EMS) is a comprehensive software solution for monitoring self-service equipment designed to facilitate passenger journeys, optimize passenger flow, and ensure data security.
The EASIER Monitoring System (EMS) is a comprehensive software solution for monitoring self-service equipment designed to facilitate passenger journeys, optimize passenger flow, and ensure data security.
The EASIER Monitoring System (EMS) is a comprehensive software solution for monitoring self-service equipment designed to facilitate passenger journeys, optimize passenger flow, and ensure data security.
The EMS contains three distinct modules:
EMS Viewer: Visualization module providing a comprehensive overview of all installed equipment
Quick access to equipment fleet status
Real-time event filtering by equipment type
Event filtering over a selected period
Equipment status display: error, alarm, normal operation, and offline
Display of average session duration
Number of documents printed, paper jams, battery status, paper consumables, Wi-Fi status
Language: French and English
EMS Commander: Management module enabling remote control and monitoring of equipment.
Execution of remote commands on equipment.
Hardware restart.
Management of software updates.
Batch update scheduling.
Installation of airlines configurations.
Scheduling of operational routines.
File transfer to equipment.
Extraction of logs for analysis.
Language selection: French and English.
EMS Analyst: Data analysis module that aggregates operational data into dashboards providing statistics and overall performance informations.
Retrieval of standard reports with multiple levels of filtering (entire fleet, by location, by equipment, by airline, etc.).
Sending data by email or in CSV format: number of sessions, average session duration, number of documents printed or paper jams, etc.
Retrieval of availability data and standard statistics.
Standard email alerts: equipment event errors, paper consumables status, etc.
